Payment Policy

Effective Date: January 6, 2025

At Hopnapo, we strive to provide a seamless and secure shopping experience. Our Payment Policy outlines the terms and procedures for processing payments for orders placed on our website.

1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards (with Visa or MasterCard logo)
  • PayPal
  • Other Payment Methods (as made available during checkout, such as Apple Pay or Google Pay)

All payments are processed through secure payment gateways to ensure your information is protected.

2. Payment Authorization
When you place an order, the payment method you provide will be authorized for the total amount of the order. This authorization is used to confirm that your payment details are valid. Please note that the authorization may not be an immediate charge to your payment method. The final charge will be processed once the order is confirmed and shipped.

3. Payment Security
We use industry-standard encryption and security measures to protect your personal and payment information. All transactions are processed through secure third-party payment processors, and your card details are never stored on our website. However, please be aware that no online payment method can be entirely risk-free.

4. Currency
All prices displayed on our website are in U.S. dollars (USD). If you are making a payment from a country outside of the United States, your bank or payment provider may apply additional fees or currency conversion charges based on the exchange rate.

5. Sales Tax
Sales tax will be applied to your order based on the shipping address, in accordance with state and local tax laws. The applicable tax amount will be clearly displayed during the checkout process before you finalize your order.

6. Order Confirmation and Payment Processing
Once your order is successfully placed, you will receive an order confirmation email. This confirms that we have received your order and payment details. Your order will not be processed until payment has been successfully authorized and confirmed.

7. Payment Issues or Errors
If you experience any issues with payment processing or encounter an error, please contact our customer service team at [email protected] for assistance. We will work with you to resolve the issue promptly.

8. Refunds and Charges
In the event of a return or cancellation, refunds will be processed to the original payment method. Please refer to our Refund and Returns Policy for more details on the process.

9. Fraud Prevention
We reserve the right to cancel or refuse any order that we believe may be fraudulent. If we suspect fraud or an unauthorized payment method, we will take appropriate action to investigate and ensure the security of our transactions.

If you have any questions or concerns about payment methods or billing, please feel free to reach out to our customer service team at [email protected].

Thank you for choosing Hopnapo!